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The entire control of company admin panels, dispatcher panels, passengers, drivers, cabs and all business taking place is done by the Super admin panel.
Being only a single super admin panel for a cab company, all features except the dispatch system are comprised by it.
The super admin panel enables cab companies to host their website, social networking sites, SMS settings, SMTP mail settings, contacts, payment gateways, countries, states, cities, CMS, control/add company admin panels, dispatchers, drivers, cabs, etc., for selective areas.
Yes, the CabMobility super admin panel is customizable to the requirements of the cab companies.
Yes, CabMobility super admin panel enables details of all transactions to be updated in real-time.
Large cab companies that have many branches in different cities and states, make use of the company admin panel. Handling of passengers, drivers, dispatchers and various transactions is done by the company admin panel within the assigned geographical areas. Under a single Super Admin Panel, for a cab company, there may be several company admin panels. Consisting of all features of the dispatcher panel, all transactions occurring in its geographical area are updated automatically by the Company admin panel. There is no need of a company admin panel for small cab companies as they don’t have a presence in many cities and states.
There is no limit to the number of company admin panels that Cabmobility can handle at the same time. The response to all requests for trips is very accurate and prompt.
Yes, any company admin panel can be blocked under suspicious circumstances.
Yes, it is possible to take backup of company admin panels passwords and also change the passwords anytime through the Super Admin Panel.
There is an option to filter certain details. Information relating to one company admin of one area such as passenger details, driver details, reports, etc., is not viewable by the company admin panel of another area.
Activities such as cab bookings, passengers, drivers, cabs, dispatches, payments, reports are controlled by company admin panel.
Yes, CabMobility company admin panel is customizable
Yes, CabMobility company admin panel enables details of all transactions to be updated in real-time.
A GPS based Dispatcher panel manages requests for cabs, monitors drivers and dispatches cabs to the passengers. The dispatch facility, located within the cab company’s premises or outside, directs the cab dispatches.
Dispatcher panel handles cab requests fast and efficiently. Bookings that occur frequently can be handled automatically while also having the option of manual or auto dispatch of cabs to passengers.
CabMobility can manage any number of dispatchers at the same time. Each and every request for cab is very efficiently managed.
Yes, it is possible to block a given dispatcher for reasons such as mishandling of dispatcher panel, violation, mismanagement, etc.
Yes, cab companies can have a backup of the passwords of dispatchers, that is, cab companies can change the dispatcher password anytime through the admin panel.
A cab company’s admin panel displays only certain information such as passenger details, driver details, transaction reports, to a dispatcher as per the option set. Information, that can be viewed by a dispatcher of one area cannot be viewed by a dispatcher of another area.
Taking care of activities like managing bookings, reservations, drivers, cabs, dispatches, payments, etc., of a given area.
Location of passengers and drivers through Google Map in the dispatcher panel facilitates the dispatchers in assigning trips to the drivers quickly and effectively.
Yes, it is possible.
Yes, the dispatcher panel details get updated in real time.
By using the Google Map, it is possible by the dispatcher to monitor details like pickup time and location, duration of the trip, trip route, trip destination, trip fare, waiting time, payment mode and so on.
Yes, calls can be made by Dispatchers aided by the VoIP feature.
By using the search and filter features in the Dispatcher panel, information on passengers, drivers and all trips by name, phone number, date, email ID, trip ID, payment mode, etc., can be obtained.
There is no activity in the Dispatcher panel that addresses remuneration of the Dispatchers. Cab companies can make their own arrangement to do this.
When a driver receives a request for a trip, Driver app enables him to immediately respond to customers, through distinct login credentials assigned to him. With GPS activation, cab companies can monitor cab whereabouts, manage trips and drivers effectively.
Besides adding to a cab company’s market value, a branded driver app enables drivers to easily accept requests for trips.
There is no limit to the number of drivers that CabMobility can handle. Whenever a cab is summoned, there is a quick and prompt response everytime.
By clicking on the ‘forgot password’ button, drivers can recover the password by entering the mobile number. The password is received as an SMS on the mobile number that is registered.
No, it is not possible for a driver to have more than one login. The activity of a driver can thus be watched.
Sure. Cab companies can have a backup of drivers’ passwords. If required, a driver’s password can be changed anytime through admin panel.
Yes, it is possible to block any driver in situations like misuse of driver app, malpractices or for any other reason.
The cab company and its dispatchers can access all the driver profiles. A limited profile can be seen by a passenger of that driver who has accepted his trip request.
While booking a trip using a passenger app, a driver who is offline will not be detected. Drivers will be offline when they are busy, during recess, or for some reason. Through the company admin panel, cab companies can identify drivers who are offline.
If for some reason a passenger request is rejected by a driver, a notification is sent to the passenger to try booking the cab again. During the passenger’s subsequent attempt to book a taxi, the next available driver would be automatically allotted to the passenger.
The option whether to hide or to show passenger details to drivers, is vested with the Cab companies super admin panel. If the drivers have access to passenger details, it is only up to the extent of passenger name, profile, image and pick up location. If required, the drivers may alternatively call the passenger over phone.
As per Cabmobility waiting timer, the setout trip of a passenger can be digressed at any point in the trip for a given time and then resumed to his chosen destination. Calculation of the waiting time depends on the cab company terms.
Yes, it is possible. Through the admin panel, cab companies can watch the cab’s whereabouts.
Trip fare is automatically calculated by the Driver app. Selecting the mode of payment, drivers can process the payment. Upon processing of payment, e-receipts are sent as payment confirmation to passengers.
Driver rating serves as a medium of passenger feedback on the trip completed. This is useful to the cab company to keep a tab on the activities and service quality of the drivers.
A trip ID is assigned to every trip and transaction that serves as a reference ID to passengers, drivers, dispatchers,etc. This IDmay be saved as a reference for the future.
An ongoing trip that is reflected in the driver app, shows the details of the current trip-in-progress. Information such as passenger details, location of pickup, destination, etc., are shown.
Details such as the number of completed trips, rejected trips, duration of trips and total revenue generated, are shown in the driver app.
The assigned cab option gives details on the assigned cab to the drivers over a certain period of time.
The driver may refer the matter to the Cab company through the driver app.
The driver app has no option to address driver remuneration. The cab company needs to handle this activity separately.
Being a free-to-download app, CabMobility passenger app is a GPS-based taxi booking app through which passengers can book their rides from anywhere.
It facilitates passengers to easily book a cab. A personally tailored and branded passenger app lends high market credibility to the company.
There is no limit to the number of passengers that CabMobility can handle. Whenever a cab is summoned, there is a quick and prompt response everytime.
This way, passengers don’t have to use and remember a separate username and password, which sometimes they may forget.
Only the cab company and its dispatchers can access passenger profile.
Yes, it is possible to block a specific passenger in situations like credit card fraud, malpractices, spam booking and the like.
Yes, being an open sourced app, it can be customized as per any specification.
If the preferred taxi model is not available, then an alternate model may be chosen. In case taxis are not available, booking can be done sometime later. However, taxis can also be booked over phone.
It should take only a few seconds to receive confirmation from driver. However, if a driver rejects a trip, it will automatically go over to the next available driver.
Yes, details such as driver name, image, taxi number, driver ratings, estimated arrival time can be viewed. There is also the option to call the driver after the trip request is accepted by him.
Yes, it is possible to cancel the trip while driver is headed to the pick-up point. A cancellation fee will be charged on the passenger.
Yes, upon acceptance of the trip, estimated time of arrival will be received by the passenger.
Details about previous and scheduled future bookings, daywise and monthwise, are provided by trip history. These details aid the passengers in making trip comparisons, planning future trips, and keeping a tab on payments and e-receipts.
Yes. The GPS locater in the passenger app helps track the on-going trip route.
As per Cabmobility waiting timer, the setout trip of a passenger can be digressed at any point in the trip for a given time and then resumed to his chosen destination. Calculation of the waiting time depends on the cab company standards.
No. Only after the completion of the trip, can the fare can be paid.
Saving the details of a few credit cards in the passenger app and setting any one card as default, enables a passenger to pay the fare from the set default card. Changing the default card anytime is possible. This way, quick transactions can be conveniently made.
Yes, after the trip is completed, it can be paid for in cash. At the time of processing the payment, the driver should be informed by the passenger through driver app to set the payment mode as cash. In the cab company’s admin panel, cash payment mode will be indicated in order that the payment can be tracked and cash collected from the driver.
There is a wallet system in the passenger app. Money can be credited by the passenger in the wallet to the defined limit. At the end of the trip, the fare will be deducted from the wallet, leaving the remaining money for future trips, without having to use credit card every time.
E-receipt as confirmation for payment after completion of the trip is given as also invoice is forwarded to passenger’s email ID.
Driver rating by passenger helps cab companies monitor driver’s performance and take steps to improve the same, if necessary.
Yes. Rides can be shared and fare divided among passengers.
This is simply sharing of experience by passengers with friends through social sites about the ride quality, performance of driver, etc. Such passengers may be rewarded with points. The cab companies, in turn, get a wider penetration through social platform and also establish for themselves a brand identity.
He can give the feedback to the cab company via the passenger app.
CabMobility offers a comprehensive solution to automate taxi operation by means of a web booking engine, passenger app, driver app and a dispatch software. It renders the whole process of hiring and dispatching taxis through a single platform. With a software that is almost fully automated, CabMobility saves your spending on manpower and time.
Dispatching vehicles manually is time-consuming, cumbersome and without the element of a high degree of accuracy. CabMobility provides an efficient infrastructure that serves and satisfies passengers. CabMobility manages transactions, assignment of jobs, calculation of fare and CRM activities, besides fetching reports from the dashboard.
Yes. CabMobility is suitable to all taxi companies whether small, medium or big.
CabMobility is a very affordable and ready-made software that caters to the needs of all kinds of transportation businesses.
To use Cabmobility, you don’t require any additional equipment or hardware. It is enough to have a smartphone and a PC with internet connection. Cabmobility effortlessly adapts itself to your existing business, be it small, medium or big.
We are available at your service 24/7. Contact us over email, phone, live chat or Skype and your issues shall be solved soonest.
When you visit the Contact Us page or Pricing in our website, our rep shall guide you with detailed particulars. After you are okay with the payment process, login credentials shall be forwarded to you for application signup and technical support to commence a flawless vehicle dispatching process.
There are no extra payments.
It is possible to white label, resell or redistribute CabMobility.
Considering the extent of your company, a few days are enough to start your business after formalities like contract signing and payment processing are completed. In case of big companies where the number of vehicles are more, it may take a little extra time as the application has to be set up in the vehicles.
You are welcome to get in touch with us or visit us at CabMobility